FAQs
About eSIM Procurement
Step 1: Register an account and log in.
Step 2: On the homepage, find the country where you wish to purchase the eSIM.
Step 3: Visit the specific country's eSIM product detail page.
Step 4: Add the plan to your cart and make the payment.
Ps: After successful payment, please check the purchased eSIM plans on your Dashboard.
Credit is a virtual currency used for purchases on the iroamly.shop. 1 Credit is equivalent to 1 US
dollar. Before purchasing an eSIM, you need to recharge and obtain Credits.
The minimum requirement for recharging Credits is $199 USD (which provides 199 credits). There is no
minimum requirement for the amount and quantity of plans purchased with Credits.
Please contact [email protected] to apply for a refund.
Yes, please refer to our API documentation.
No, we provide a White-Label Logo. For example:
About eSIM Installation
The purchased eSIM plan initially is in the form of a redemption code, which has a validity period of six
months. Once the redemption code is converted into a QR code, the QR code has a validity period of 30
days.
The redemption code is used to convert into an eSIM QR code. The eSIM QR code can then be used to install
the eSIM on a user's mobile phone.
Method 1: In the eSIM details interface of the Dashboard backend, select the eSIM plan and click the Convert button to convert.
Method 2: Visit the redemption page, enter the redemption code, and the eSIM QR code will appear on the page and be sent to your email.